Thank you for shopping with Last Century Studios. We are an independent creative brand focused on books, stories, artwork, seasonal magazines, ebooks, writing resources, digital products, merchandise, and creative community experiences. Please read this policy carefully before making a purchase.​​

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Business Information

Website Name: Last Century Studios
Business Name: Last Century Studios
Email: lastcenturystudios@gmail.com

Address:
2026 N Riverside Ave Ste C-173
Rialto, California 92377
United States

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Digital Products – No Physical Returns

Many products sold by Last Century Studios are digital products, including ebooks, PDFs, printables, writing resources, digital magazines, and other downloadable creative content. Because digital products are delivered electronically and may be accessible immediately after purchase, physical returns are not possible for digital products. Physical products, such as printed magazines, artwork, merchandise, or other items that are shipped, may be subject to the applicable return or replacement conditions described below.

 

Refund Policy — Digital Products

All Sales Are Final

Due to the nature of digital downloads, we generally do not offer refunds or returns once a digital product has been delivered or access has been provided, except in limited circumstances outlined below or where required by applicable law. This policy helps protect our intellectual property and prevent unauthorized use or distribution of digital content.

 

Exceptions — When Refunds May Be Granted

We may issue a refund, replacement, or other appropriate resolution at our discretion in the following situations:

 

Duplicate Purchase

You accidentally purchased the same digital product more than once.

 

Technical Issues

The file is corrupted, inaccessible, or otherwise unavailable and we are unable to resolve the issue.

 

Incorrect Product Delivered

You received a different digital product than the one you purchased.

In these situations, we may:

• Provide a corrected file

• Provide access to the correct product

• Offer store credit

• Issue a refund if the issue cannot be resolved

 

Situations Generally Not Eligible for Refunds

Refunds will generally not be issued for:

• Change of mind

• Accidental purchases, other than duplicate purchases

• Failure to read product descriptions before purchasing

• Incompatibility with your device or software

• Downloaded, printed, or partially used files

• Lack of use

• Dissatisfaction based solely on personal preference

 

Physical Products

Certain Last Century Studios products may be physical items, including printed magazines, artwork, merchandise, and other products shipped to customers.

Because return eligibility may vary depending on the product, customers should contact us if a physical product arrives:

• Damaged

• Defective

• Incorrect

• Missing parts or materials

Please contact us as soon as possible after receiving the product so that we can review the situation and determine an appropriate resolution.

Depending on the circumstances, we may offer a replacement, store credit, or refund.

 

Seasonal Magazine Deliveries

Last Century Studios may offer seasonal magazines as part of certain memberships or purchases. Membership benefits involving physical magazine delivery are tied to the applicable membership tier and publication schedule. Because magazines are produced and mailed according to seasonal publication schedules, cancellation or refund eligibility may depend on whether the applicable issue has already been produced, processed, or shipped.

 

If you have a question about a magazine delivery, please contact us at:

📧 lastcenturystudios@gmail.com

 

How to Request a Refund or Support

If you believe your situation qualifies for an exception or you are experiencing an issue with a product, please contact us within 7 days of purchase or receiving the product, when possible.

 

📧 Email: lastcenturystudios@gmail.com

Please include:

• Your full name

• Email address used at checkout

• Order number or proof of purchase

• Name of the product

• A brief explanation of the issue

• Photos of a damaged physical product, if applicable

 

We aim to respond within 2–3 business days.

 

Fees & Costs

For digital products, there are no return shipping fees. For physical products, any applicable return shipping or replacement costs will be determined based on the circumstances of the request. No additional processing fees are charged for approved refunds. Approved refunds are issued to the original payment method whenever possible.

 

Chargebacks & Disputes

We encourage customers to contact Last Century Studios directly before initiating a chargeback or payment dispute so that we have an opportunity to resolve the issue. Unauthorized or fraudulent chargebacks may result in:

• Loss of access to purchased digital content

• Suspension of future purchases or memberships

• Documentation regarding the transaction being provided to the applicable payment processor

 

Product Descriptions & Customer Responsibility

We strive to provide clear and accurate descriptions, previews, specifications, and intended-use information for our products. Before purchasing, customers are responsible for:

• Reviewing the product description

• Reviewing available previews

• Checking product format and requirements

• Ensuring compatibility with their device or software when applicable

• Reviewing applicable membership benefits and terms

 

Changes to This Policy

Last Century Studios reserves the right to update or modify this Refund & Returns Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

 

Contact Us

If you have questions about this policy, need assistance with an order, or are experiencing an issue with a product, please contact:

Last Century Studios
📧 lastcenturystudios@gmail.com
📍 2026 N Riverside Ave Ste C-173, Rialto, CA 92377